Melissa was AMAZING. I connected with her on Zillow after finding a listing my husband and I were both super interested in. As soon as she replied to my first e-mail I knew she was going to be the best fit for us. She had no issues communicating via text/email primarily. She had everything we asked for done super quickly. Throughout the entire process she held our hands and walked us through everything. She explained things, multiple times, we were first time home buyers and our previous realtor wasn't the greatest, so we didn't have much information to go on. Her entire team was fantastic and so helpful throughout the entire process. I would recommend her to anyone looking to buy/sell.